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Customer support can be bought 24/7 and 365 days to help users with their concerns and ensure that platform operates smoothly. The team can be approached via email, phone, or perhaps live chat. Additionally , the platform possesses a built-in support center with a wide range of content and videos that can be utilized by users. It also supplies a searchable glossary to help users navigate system easily. Additional features include AI-powered redaction, which recognizes personal info through machine learning and allows users to create custom-made terms to automate the method. Additionally , system complies with all major data privacy restrictions and includes full security certifications such as INTERNATIONALE ORGANISATION FÜR STANDARDISIERUNG 27001 and SOC 2 Type II.